QUALITY & CONSTRUCTION
Producing leather of exceptional quality requires attention to the finest details throughout the entire process. Our hides are carefully selected and then tanned in wooden drums by craftsmen who have perfected their skills over many years. The oak drums contain pure aniline dyes that fully penetrate the hides, creating uniform color. Once removed from the drums, the leathers are placed on drying frames to develop the right amount of stretch. The final step in the process is hand rubbing the leathers to enhance color, provide more depth, and add a layer of protection. This painstaking process allows the leathers to improve with age and is what makes the City Collection leather durable, beautiful, and timeless.
All frames are kiln dried hardwood frames that are double doweled, glued, screwed and corner blocked.
Cushions are constructed using a minimum of 2.8 high-density virgin urethane foam surrounded by polyester fibers encased in a ticking. Any down pillows have a high resiliency polyurethane foam core surrounded by generous amounts of down and feathers, wrapped in Dacron and the encased in a down proof jacket.
Limited Lifetime Warranty
A limited lifetime warranty is offered on the frame and construction against defective material or workmanship. A five-year warranty is offered on our standard seat cushions against the loss of resiliency. However, softening and flattening will occur in all foam as a result of use and age but this is considered completely normal. All City Collection leathers are under a three-year warranty. We offer this limited lifetime warranty only to the original purchaser. It is valid only if the furniture has received normal usage and has not been subjected to abuse or improper care.
The company will replace or repair, at our opinion, any part or parts of the warranted product found to be defective within terms of the warranty. In order for these repairs to be made without charge for materials, labor, or transportation, you must send a notice of defect within one year from the date of retail delivery of your furniture. After one year, the company will not be liable for transportation and handling between the factory and the authorized dealer.